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Frequently Asked Questions (FAQs)

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Check out our collated list of most commonly asked questions regarding Coravin wine by-the-glass systems below.

Coravin Models and Their Differences

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How is the Coravin Timeless different from other wine preservation systems?

Other wine preservation systems require the cork to be pulled. This allows oxygen to mix with the wine and starts the process of oxidation. Coravin Timeless Systems pour wine without removing the cork, so oxygen never touches the wine in the bottle, allowing it to stay protected for months and years.

How is the Pivot System different from other Coravin Systems?

With the Pivot System, you open the bottle and replace the original closure with the specially designed Pivot Stopper. The Pivot Device is then inserted through the Stopper to pour. The Pivot System works with any bottle of still wine regardless of closure type.

Because the bottle has been opened, wine will remain fresh for up to 4 weeks. For most everyday wines, this is plenty of time to finish the bottle, knowing your last glass will taste as fresh as the first.

Greg Lambrecht the Founder and Inventor of Coravin Demonstrates the Differences Between Systems Below

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Does Coravin work on Sparkling wines?

For sparkling wines we have an exclusive system, Coravin Sparkling.

To use, you simply...

  • pop your bottle of sparkling wine as you normally would.
  • After you've enjoyed all you want, place this Stopper on top of the opened bottle.
  • It's the only stopper in the world that works on any bottle of sparkling, engineered to create a tight, secure seal that prevents any gas from escaping or oxygen from penetrating.
  • Next, take the Coravin Sparkling charger and place it on top of the Stopper.
  • Press down on the Sopper and watch the Status Indicator go from green to red and back to green, meaning it has filled the headspace of the bottle with CO2.

And that's it!

With the stopper in place and the CO2 injected, your sparkling wine is now preserved (move bottle upside down etc).

You can store the bottle in your fridge, and the wine will maintain its freshness and bubbles for up to 4 weeks.

Whenever you want another glass, just remove the stopper, pour, and then reseal and recharge the bottle.

What's really innovative about this system is the use of pure CO2 at an optimized pressure.

Sparkling wines get their bubbles from the CO2 that's naturally produced during the fermentation process.

Can the Coravin Sparkling™ Wine Preservation System be used with still wines?

No. This is an important safety note.

The Coravin Sparkling System is designed for use with sparkling wines ONLY.

Do not use the Sparkling System on still wines. Still wines have a different bottle design and composition than the bottles used for sparkling wines.

Using the Coravin Sparkling System on still wine bottles may cause the still wine bottle to break and could cause serious injury.

Questions sur les retours

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How should you store a bottle after using Coravin?

The storage method for your wine after using a Coravin system depends on the type of wine and the specific Coravin model you are using.

For Coravin Sparkling:

After using the Coravin Sparkling system on a bottle of sparkling wine, such as Champagne or Prosecco, store the bottle in the refrigerator to maintain its freshness and bubbles.

The Coravin Sparkling system allows you to preserve the fizz and freshness of your sparkling wine for up to 4 weeks.

When storing the bottle in the refrigerator, the orientation of the bottle does not matter, as the Coravin Sparkling system has effectively resealed the bottle.

For Coravin Timeless:

When using the Coravin Timeless system on still wines with natural corks, it is best to store the bottles in a cool, dark place like a wine cellar or a temperature-controlled wine fridge.

The Coravin Timeless system preserves the wine by preventing oxidation, so the wine can be stored for months or even years after accessing it with the Coravin.

If you don't have a wine cellar or fridge, store the bottle in a cool, dark place away from direct sunlight and heat sources.

For Coravin Pivot:

The Coravin Pivot is designed for short-term preservation of wines after opening the bottle. It can be used on any type of wine closure, including natural corks, synthetic corks, and screw caps.

After using the Coravin Pivot, store the bottle in the refrigerator to slow down the oxidation process. The Pivot system will keep your wine fresh for up to 4 weeks after opening.

As with the Coravin Sparkling, the orientation of the bottle in the refrigerator does not matter when using the Pivot system.

Does using Coravin multiple times damage the cork?

No, using Coravin does not damage the cork no matter how many times you use it.

The needle used by Coravin is very thin, measuring approximately 0.9mm in diameter, which is about the size of a human hair.

This thin needle creates a tiny, self-sealing hole in the cork that does not significantly impact its integrity.

The non-coring needle is also placed off centre so it pierces a new section of the cork each time.

The natural elasticity of the natural cork you use with Coravin Timeless causes it to reseal.

How long do Coravin needles last?

Coravin needles are designed to be durable and long-lasting. With proper care and maintenance, a Coravin needle can last for hundreds of insertions.

However, the needle's lifespan can vary depending on factors such as the type of corks being accessed, the frequency of use, and how well the needle is cleaned and maintained.

Coravin recommends replacing the needle if it becomes bent, damaged, or if you notice a decrease in pouring performance. It's also a good idea to have a spare needle on hand to avoid any interruptions in your wine accessing experience.

If you are using the Coravin system regularly, it's advisable to replace the needle every few months to ensure optimal performance and to minimize any potential damage to your corks.

Do I remove the cork when using the Pivot?

Yes, remove the cork with a corkscrew and immediately replace it with the Pivot Stopper.

Does the Pivot System require a Coravin Needle?

No, it does not. The Pivot is equipped with a Wine Tube that allows easy access to the wine through the Stopper.

Cleaning and Maintenance

How do you clean the Coravin needle?

To clean the Coravin needle, rinse the spout under warm water. Do not press the trigger while rinsing. Dry with a soft cloth.

Do you need to clean the Coravin system between pouring red and white wines?

Would you continuously drink from the same wine glass without cleaning it?

Think of the Coravin needle in the same way.

It's good practice to rinse the needle and spout with warm water between uses, especially if you are switching between wine types.

This helps prevent any potential cross-contamination of flavors or colors between different wines.

How do you remove a stuck pin from the Coravin system?
  1. Ensure that the system is not pressurized by removing the capsule and pressing the trigger to release any remaining gas.
  2. Gently wiggle the pin or needle to see if it can be dislodged. Be careful not to apply too much force, as this could damage the needle or the system.
  3. If the pin remains stuck, try soaking the needle area in warm water for a few minutes to help loosen any debris or dried wine that may be causing the issue.
  4. Use a soft-bristled brush, such as a toothbrush, to gently clean around the pin and remove any visible debris.
  5. If the pin is still stuck after trying these steps, contact Coravin customer support for further assistance. They may be able to provide more specific guidance or recommend a professional repair service if needed.

Coravin Capsules

What is a Coravin Pure™ Capsule?

Coravin Pure Capsules power all Coravin Wine by the glass system, by pressurising an unopened bottle of wine with Argon gas to pour a sip, a glass, or more.

Why does Coravin use Argon Gas in their capsules?

Coravin is a cutting-edge wine preservation device that allows wine drinkers to expand their wine-drinking experience.

Instead of pulling out the cork, the Coravin device needle enables users to access the wine inside while blocking oxygen from entering the bottle.

The Coravin wine system uses argon gas to keep the remaining wine protected. Argon gas essentially replaces the wine that is poured out of the bottle.

Harmless and effectively preventing oxidation, argon gas helps continue the wine’s natural aging process, even after the bottle has been accessed.

How long do the capsules last?

Each Coravin argon capsule will allow you to pour up to 15 150ml glasses of wine with Timeless systems or 20 150ml glasses with Pivot.

To make sure you are getting the most out of every pour, follow the tips for Timeless systems outlined below:

  • Check to make sure the needle is tightly attached.
  • Quickly press and release the trigger 3-5 times to start the flow of wine.
  • If the flow of wine slows, quickly press and release the trigger again.
  • Reminder: It takes 25-30 seconds to pour a 5-ounce glass with Timeless.
  • When you are down to 1 glass left in the bottle, pull the cork to save gas.
  • Trade secret: If you are pouring multiple glasses, press and hold the trigger halfway down, the wine and the argon will stop, move over the other glass, release the trigger to continue pouring.
What Capsules does Coravin Sparkling Use?

Coravin Sparkling, a product designed to preserve the fizz and freshness of sparkling wines after opening the bottle, uses Coravin Pure™ Sparkling CO2 Capsules. These capsules are specifically engineered to work with the Coravin Sparkling system.

Each Coravin Pure™ Sparkling CO2 Capsule has the capacity to preserve up to 7 standard 750ml bottles of sparkling wine. However, the actual number of bottles that can be preserved by a single capsule may vary depending on the amount of wine poured each time.

The wine preservation process works by replacing the volume of wine poured from the bottle with an equivalent amount of CO2 gas from the capsule. This means that the more wine you pour from a bottle in a single serving, the more CO2 gas will be used from the capsule to replace it.

Can I use non-Coravin Capsules with the Coravin devices?

No, you should not use non-Coravin capsules with Coravin devices.

Using non-Coravin capsules is strongly discouraged and may lead to safety risks, device malfunction, and suboptimal wine preservation.

It is crucial to only use the official Coravin Capsules that are specifically designed and manufactured to work with your Coravin Timeless, Pivot, or Sparkling device.

There are several reasons why using non-Coravin capsules is not recommended:

  1. Safety: Coravin Capsules are engineered to meet strict safety standards and have been rigorously tested to ensure they work safely with Coravin devices. Using non-Coravin capsules may pose safety risks, as they may not be compatible with the device's specifications.
  2. Performance: Coravin Capsules are designed to deliver the optimal amount of pressure and gas flow to protect and preserve your wine. Non-Coravin capsules may not provide the correct pressure or gas flow, which could lead to suboptimal wine preservation or even damage to your Coravin device.
  3. Warranty: Using non-Coravin capsules may void your device's warranty, as it is considered improper use. Sticking to official Coravin Capsules ensures that your warranty remains valid.
  4. Wine quality: The Coravin System is designed to preserve the quality, taste, and aroma of your wine. Using non-Coravin capsules may not provide the same level of preservation, potentially affecting the wine's flavor and aroma.

For more detailed information on Coravin Capsules, their usage, and compatibility with different Coravin devices, visit our support page here.

Does Pivot use the same Coravin Pure™ Capsules?

Yes, the Pivot System uses the same, trusted Coravin Pure™ Capsules as the original Coravin Systems.

Returns & Shipping

What is Coravin’s return policy?

If you purchased a Coravin System directly from www.coravin.com and are not completely satisfied with your product, you may return it within thirty (30) days of the purchase date. In order to return your Coravin System, please contact Customer Service at csr@coravin.com to receive a return merchandise authorization (RMA) number.

We will reimburse you (excluding original shipping charges) for the purchase price of the returned Coravin System no later than thirty (30) days from the date of our receipt of such returned products accompanied by the applicable RMA. Any refund provided will be made to the original payment method.

Please note: Coravin Capsules are non-returnable and will not be refunded.

If you purchased your Coravin System at one of our authorized retailers, please contact them directly for their return policy information.

Can I return my Coravin System if I purchased it from a retailer?

No, the 30 day money back guarantee is only offered to those who purchase directly from www.coravin.com. Contact your retailer for information on their return policy.

My order arrived damaged. What do I do?

If you notice the damage before accepting the package, please refuse delivery and contact Coravin Customer Service.

If you do not see the damage until you have opened the package, please contact Coravin Customer Service.

What is Coravin's warranty policy?

We at Coravin provide a one-year warranty for devices purchased from us or our authorized resellers/partners, starting from the date of purchase or delivery (whichever is later). The warranty covers defects in materials and workmanship under normal use and care. We may require proof of purchase to verify the purchase date.

We will repair or replace, at our discretion, any device that fails to comply with this warranty. The warranty does not cover devices purchased from unauthorized sellers or any loss or damage to wine associated with the use of the Coravin product. Additional exclusions and limitations may apply.

For more information, video tutorials, demonstrations and information about our needles, aerators and more, visit the Coravin Support page or contact our Customer Support team.

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